Service

Whilst we aim to be the most cost effective suppliers of high quality switchgear in the World - we also recognise the need to offer more which is why we are proud to offer the following service to all our customers across our entire range.


Dedicated account manager


Your business is important to us which is why you have a dedicated account manager with whom you can create a long term relationship that will ensure you get the best products and pricing for your needs.


UK telephone support


Got a question, need clarification or just want to check the status of your order? By calling 01543 467575 all of our customers are provided with free telephone support.


New and Improved Website


We have listened to our customers and have now produced a totally new website which has been designed in house from the ground up. We will be continually monitoring the website and will make changes as and when necessary with feedback from you our customers.


orders@protekuk.co.uk


This is the dedicated e-mail address which you should use if you wish to place an order via e-mail. This e-mail address is constantly monitored to ensure that orders do not go astray. We cannot guarantee to pick up orders sent to any other Protek e-mail address.


sales@protekuk.co.uk


Any quotations, sales queries, pricing requests or general issues with prices should be sent to this dedicated e-mail address.


admin@protekuk.co.uk


All queries relating to accounts, debit notes etc. should be sent to this e-mail address. If you would like to open an account with 

Protek your enquiry should be sent to this e-mail address.


info@protekuk.co.uk


This is a dedicated e-mail address which you can use to ask for catalogues, brochures, data sheets or any technical query you might have no matter how trivial you think the question is please ask as we are here to assist you.


Dedicated fax line


Yes, we do operate a dedicated fax line and we are prepared to accept orders, quotation requests etc. via this number; 01543 462370